The VinFast ownership
experience
Live more. Worry less. Experience EV ownership the
way it should be.
VinFast ownership benefits
VinFast’s vehicle maintenance, an extended warranty, and ample customer service are designed to keep customers satisfied every step of the way.
Warranty program
VinFast’s extensive warranty is one of the best in the industry, ranging from 7yr / 100,000mi to 10yr / 125,000mi and it even covers your vehicle batteries.
24/7 support 3
All VinFast vehicles are eligible for 24/7 flexible maintenance, rescue, and repair service, 365 days a year.
Best-in-class Service
VinFast’s network of service centers, Mobile Services5, and other services are designed to be best-in-class and to keep customers satisfied at every step.
Service
from the heart
With one of the most extensive warranties available, your VinFast is designed to keep you safe and carefree for a very, very long time. VinFast’s warranty covers the battery and almost every journey ahead.
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Up to 10 year / 125,000 Mile
New Vehicle - Bumper-to-Bumper Warranty -
Up to 10 year / Unlimited Miles
Battery warranty -
Roadside Assistance
We got you covered 24 hours a day, 7 days a week, 365 Days a year. 4
Warranty Disclaimer: Warranty coverage is based on time or mileage, whichever occurs first. A comprehensive list of full warranty coverage can be found in the VinFast Warranty Policy Booklet.
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10 Year / 125,000 Mile
New Vehicle - Bumper-to-Bumper Warranty -
10 Year / Unlimited Miles
Battery warranty -
Roadside Assistance
We got you covered 24 hours a day, 7 days a week, 365 Days a year. 4
We're here when you need us
With at-home Mobile Service designed to maximize time and minimize hassle, to over-the-air firmware updates that keep your car ahead of the game, VinFast prioritizes you and makes EV ownership a truly premium and enjoyable experience.
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Over-the-air updates 5
Our connected vehicle platform enables VinFasts to receive over-the-air (OTA) software updates remotely, continually adding features to enhance your vehicle's performance and improve the ownership experience.
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Certified Collision Centers
If you're in a collision, we're always here for you. We have a network of VinFast Certified Collision Centers (VCCC) with trained technicians that can perform restorative work according to VinFast specifications.
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Mobile service 4
When your VinFast vehicle needs our service, our mobile technicians are ready to come to you and will complete most maintenance and repairs. Plus, booking with us is made easy through your VinFast app.
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Service center
VinFast is building a network of service centers to support VinFast owners nationwide. Drivers can easily schedule appointments via the VinFast App or by calling the VinFast Service Support Team.
Genuine Accessories & Parts
VinFast EVs are built with premium craftsmanship and high-quality parts designed for safety, reliability, and comfort on every journey.
Make your VinFast smarter & cooler
Accessorize your VinFast with practical functionality, personalized flare, or both.
Stay Updated
Instant updates,
wherever you are
Whether from the 15.6-inch display or the VinFast App, important updates, messages, and maintenance information is at your fingertips.
Download VinFast’s app from App Store to enjoy a better service experience.
01
Get
notified
02
Schedule an
appointment
03
Approve
the Repair
04
Be on
your way
Explore our EVs
Whether staying connected with the office in a classy midsize VF 8 or keeping the family safe with ADAS features in a full-size VF 9, VinFast EVs are designed to have everything you need to ensure peace of mind.
VF 8 City Edition Recall information
At VinFast your safety is our priority and we are committed to keeping you informed about any service campaigns that may affect your vehicle.
Join the Charge
Sign up here to find out more about the exceptional features crafted into every VinFast, and our mission to drive the world to switch to electric vehicles.
1. Projected WLTP estimated ranges are targets and subject to change.
2. Announced prices are subject to change and do not include destination charge or any applicable tax, title, registration, and license fees.
3. 24 / 7 service - Service availability is subject to geographic location, service type, and customer issue.
4. Mobile service is currently available exclusively within service ranges in the State of California.
5. Certain Smart Services technology features may be subject to delayed availability and be made available as part of a future software update to your vehicle.
6. Vehicle shown with optional accessories that are not included in base vehicle and that are subject to availability.
7. Images and videos shown contain pre-production level vehicles. Actual production vehicles may differ.
** California Incentives: Qualified applicants may be eligible for the $2,000 Clean Vehicle Rebate Program rebate. Review eligibility prior to applying.
